Terms of Use, Conditions, and Cost Factors

Welcome to the Wathab Jeddah Cleaning Services website. This page is the legal terms and conditions document that governs the relationship between you and the management of Wathab Jeddah regarding cleaning packages for homes and villas in Jeddah.

Terms of Service

Welcome to the official website of Wathab Jeddah Cleaning Services. These terms of service govern your relationship with us when you browse the website or request any of our services within the city of Jeddah. Please read them carefully before using the website or making a booking, because accessing the site or requesting any service constitutes your express and full agreement to be bound by all of their provisions. These terms have been designed to organize the relationship between us with clarity and transparency, to protect the rights of both parties, and to ensure a smooth and satisfying experience for you.

Acceptance of Terms

By using this website or requesting any of our services, you confirm that you have reached the legal age and possess full legal capacity, and you agree to all the provisions contained in this document without reservation. If you do not agree with any of these terms, please refrain from using the website or requesting the service. We also draw your attention to the fact that your continued use of the website after any update to these terms constitutes your acceptance of the updated version.

Description of Services

The company provides a comprehensive and varied range of cleaning and care services for homes and facilities within the city of Jeddah, including, by way of example and not limitation, the following:

• Cleaning houses, apartments, and villas of all sizes and types.
• Cleaning offices, headquarters, and commercial establishments.
• Cleaning water tanks, carpets, majlis seating, and facades.
• Pest control services and other supporting services.

We are committed to delivering these services to a high standard through a trained, professional team, using safe and effective materials and equipment that achieve the best results.

Booking and Appointments

You can book a service easily through the website or by calling us directly. For our part, we are committed to arranging a suitable appointment for you and confirming it before the service is carried out. We ask you to provide accurate and complete information about the location and the nature of the work required to ensure the service is delivered in the best possible way, and to be present or facilitate our team's access at the agreed time.

Pricing and Payment

Service prices are determined based on the type of service, the volume of work required, and the nature of the location, and you will be informed of the price and it will be confirmed with you before work begins. Payment for the service is due upon its completion unless otherwise agreed in writing. We reserve the right to adjust prices from time to time, provided that any adjustment applies only to new orders and does not affect orders that have already been confirmed and agreed upon.

Customer Responsibilities

To ensure the work proceeds smoothly and to a high standard, the customer agrees to the following:

• Provide accurate and complete information when booking and specifying the location.
• Ensure the work team can access the location at the scheduled time without obstacles.
• Remove valuable or sensitive items, or clearly point them out before work begins.
• Disclose any special instructions relating to the nature of the place, surfaces, or materials.

Limitation of Liability and Guarantee

We do our utmost to provide a meticulous service that earns your satisfaction, and we guarantee the quality of the work within the agreed scope. However, the company is not liable for any damage resulting from pre-existing defects in surfaces or furniture, inaccurate information provided by the customer, or circumstances beyond our control. If you have any concerns about the quality of the service, please notify us within a reasonable period so we can address them and make any necessary corrections. Please note that the guarantee is limited to the agreed service and does not extend to any work or modifications carried out by the customer or a third party after our work is completed.

Cancellation Policy

You can cancel or modify your booking easily by contacting us sufficiently in advance of the appointment, at no additional charge. Late cancellation, or the inability to perform the service due to the site not being prepared, the customer's absence, or inaccessibility, may incur a nominal fee to compensate for the team's effort, travel, and preparation.

Governing Law

These terms are governed by and interpreted in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia, and the Saudi judicial authorities have exclusive jurisdiction over any dispute that may arise from the use of the website, the request of services, or the interpretation of these terms.

Contact Us

For any questions about these terms of service or our range of services, we would be delighted to hear from you directly on 0567837359, and our team is ready to serve you and answer your questions. We reserve the right to update these terms at any time in the interest of both parties, and any update takes effect as soon as it is published on the website.